The Go Global Export Program provides Queensland’s export-ready small and medium-sized businesses (SMEs) with financial support to enter a new international market.

About the program

When working with a new international market, there can be barriers to finalising export sales. Whilst significant support is available along a company’s export journey in terms of market awareness, planning and preparation, there is a funding gap for finalising an export arrangement.

Funding will be available to SMEs to achieve their export ambitions and support TIQ’s purpose of driving global business opportunities that create jobs and prosperity across Queensland.

Two levels of project funding will be available: Micro Export Grants up to $5,000 (excluding GST) and Macro Export Grants up to $25,000 (excluding GST) (see Funding Conditions).

Applications for Go Global grants are now open and close at 1.00pm on 29 May 2020.

Applications will be assessed and funds awarded in three separate rounds during this period:

  • ­Round 1: 6–28 February
  • ­Round 2: 29 February–17 April
  • ­Round 3: 18 April–29 May.

As part of the process you’ll need to verify that you are ready to export and you have a buyer.

Our staff will help you with that process so if you are interested in applying, contact your local Trade and Investment Officer.

View the application form on Smarty Grants

Program objectives

A core objective under the TIQ Strategic Plan 2019–2023 is to help ambitious, capable Queensland businesses with an internationaly competitive offering ‘go global’ by developing capability, providing market intelligence, accessing networks and making valuable connections.

The Go Global Export Program aims to:

  • set up businesses across Queensland for ongoing export success
  • assist export-ready companies in overcoming the challenges arising from executing an existing export transaction in a foreign market
  • create a pathway for success for new export sales that will create additional employment across Queensland.

Application guidelines

The financial and commercial information pertaining to, or included in, applications for funding under the program will be kept strictly confidential and all information provided treated as commercial-in-confidence. Any information given on an application or subsequent report or survey will only be reported as part of aggregated data that does not identify any individual responses or companies, unless otherwise permitted in writing by companies.

Organisations who are successful in applying for funds under the program are ineligible to apply again in the same financial year. Applications will only be considered the following financial year if they are for an export proposal to a new market.

All applications will be assessed against eligibility requirements and only eligible applications will be considered for funding support.

All eligible applications will be assessed against the assessment criteria in a merit-based approach by a panel of assessors with relevant expertise.

Applicant organisations may be contacted at any stage of the assessment process to clarify any information provided in the application and/or to request further information to enable a due diligence and probity assessment.

There is no implicit guarantee of approval at any stage of the process, and applicant organisations will be notified via email of the outcome of applications.

The decision to award funding is at the discretion of the Queensland Government and all decisions are final. There is no appeals process for unsuccessful applicants. Unsuccessful applicants can re-apply for funding in a future funding round.

Decisions to offer grants to successful applicants are made considering availability of funding based on commitments of program funds in the current and future financial years.

Who can apply

Applicant SMEs must:

  • have a valid Australian Business Number (ABN) and be registered for GST
  • be headquartered in Queensland – meaning the Australian Business Register must designate that the organisation’s Principle Place of Business is in Queensland. We will use the Australian Business Register website to verify the applicant’s ABN details.
  • be a company, incorporated in Australia or be an incorporated trustee applying on behalf of a trust
  • have no more than 200 full-time equivalent employees
  • not be a subsidiary of a group of companies that has 200 or more full-time equivalent employees in total
  • have a specific project requiring funding to finalise a sale into a new international market that is capable of being completed within 12 months
  • be pre-qualified by TIQ as export-ready (do not need to be currently exporting)
  • have the buyer pre-qualified as a buyer via TIQ
  • have documented proof of proposed sale for the export of goods or services (into a new market)
  • provide a 1:1 matched cash contribution to the project for Eligible Project Costs (refer to Guidelines – Funding Conditions)
  • not use Commonwealth, State, Territory or local government grants towards their 1:1 matched cash contribution
  • not have received a Go Global Export Program grant in the same financial year
  • not be receiving any other government funding for the project.

Assessment criteria

Applications will be assessed on the following equally weighted criteria:

  1. Organisational capability
     
    You should provide:

    • your organisation’s management experience and history with TIQ or another Queensland Government agency related to business development to achieve export readiness
    • evidence of the financial viability of the exporting organisation
    • a satisfactory total project budget including eligible project costs.
  2. Export readiness
     
    You should provide:

    • evidence that the exporter is pre-qualified by TIQ
    • your organisation’s export history and/or export plan for the relevant market
    • documented proof of proposed sale for the export of goods or services into a new market including quantity, value and time.
  3. Benefit potential
     
    You should demonstrate that the:

    • funding sought will assist you in completing and fulfilling a contract that will result in an export outcome
    • benefit to regional Queensland – whether regional Queensland jobs (person hours) will be made/retained, how much export revenue will be generated, or other potential investment outcomes
    • future potential from the initial deal and forecast for market potential such as re-order potential/rates.

Assessment process

Your application will be subject to a detailed assessment and due diligence process, and requires government approval. Applicants will be advised of the outcome of their application at the earliest possible time, and the timeframe for this depends on the number of applications received.

You will be notified in writing or via email on the outcome of your application.

Number of applications

Only one application per funding round will be accepted from each applicant organisation. Where two or more businesses have a significant number of directors and/or shareholders in common, only one application will be accepted per round.

Organisations whose applications for funds under the Go Global Export Program are successful are ineligible to apply again in the same financial year.

Number of recipients

The number of recipients will depend on the funding pool allocated to each funding round and the quality of the applications submitted.

Required project timelines

Successful projects must commence within 90 days of being advised that funding has been approved.

Feedback and appeal

Feedback is available to unsuccessful applicants. If you are unsuccessful, feedback provided will be brief and focused on key areas that could be strengthened.

There is no appeals process for the Go Global Export Program. Funding is awarded at the discretion of the Queensland Government and all decisions are final.

Funding

Available funding

  • Micro Export Grants: $2,500–$5,000 (excluding GST) for projects of up to 12 months duration.
  • Macro Export Grants: $5,001–$25,000 (excluding GST) for projects of up to 12 months duration.

Funding conditions

Micro Export Grant
  • In addition to the standard eligibility criteria listed, Micro Export Grant applicants:
    • can expend Eligible Project Costs applied for in the application from date of application pending approval. This would, however, be at an applicant’s own risk, with no guarantee of the applicant’s application for GGEP funding being successful.
    • can include eligible project costs incurred up to three months prior to date of application as their 1:1 matched cash contribution.
Macro Export Grant
  • In addition to the standard eligibility criteria listed, Macro Export Grant applicants:
    • must provide evidence of their ability to meet the required matched cash contribution through provision of an interim Profit and Loss and Balance Sheet as at the date of application.
    • can expend eligible project costs applied for in the application from date of application pending approval. This would, however, be at an applicant’s own risk, with no guarantee of the applicant’s application for program funding being successful.

Your obligations

Funding recipients will be expected to:

  • actively promote their projects
  • provide information and attend media/promotion events to TIQ, if requested
  • connect with the TIQ Regional Office to support their export pathway success.

The Queensland Government funding should be acknowledged by recipients in all relevant published material, media releases and public statements.

Use of grant funding and applicant organisation matched cash contribution

Eligible project costs

The grant is available to support project costs that improve the ability of your business to export your goods/services or engage in International trade. It is not intended to support fixes for problems that are part of ordinary, everyday operations of your business.

Eligible project costs are specific to this project and include (but are not limited to):

  • Export business advisory services and tools
    • market entry requirements – registrations, documentation and compliance
    • professional advice (accounting, financial, legal) on contract negotiation, IP advice, counterfeit protection, attracting funding to scale up to meet demand
  • Costs of product testing and redesign, packaging and labelling required to meet an export market requirement.
  • Support to gain export accreditation and Free Trade Agreement documents (expenses incurred to gain various export related accreditation for, but not limited, to Good Manufacturing Practice, Hazard Analysis Critical Control Point or Halal accreditation.
  • Cost of a trial export program – eg logistics involved in delivering the first export activity in a new market (product samples or trial shipment with no commercial outcome – higher cost for smaller sample/trial with no return on investment).
  • Costs associated with product approvals, installation, training, operations and maintenance required for a new client/market (travel is only accepted for these defined activities and not any business development purpose).
  • Professional advice (accounting, financial, legal) on contract negotiation, IP advice, counterfeit protection, attracting funding to scale up to meet demand.
Ineligible project costs and activities

Program funds, and the applicant’s 1:1 matched cash contribution, cannot be used to cover ineligible project costs. These include but are not limited to:

  • any program, project or activity that is subsidised directly to the applicant organisation by another government agency
  • activities that are elsewhere covered by contribution from other agencies, including but not limited to local, state or federal government grant or reimbursement programs
  • participation in study tours or other missions, regardless of the organiser
  • participation in or contribution to booth, expo or event costs
  • cost of inventory or raw materials in the production of the good or service
  • costs of routine operational business activities.

This list is not exhaustive and other exclusions may apply at TIQ’s discretion.

Financial Incentive Agreement

Successful applicants will be required to enter into a legally binding Financial Incentive Agreement with the Queensland Government within 10 working days of receipt of the agreement.

You should ensure you have read and accept the terms and conditions of the Financial Incentive Agreement prior to applying, as they will not be negotiable at the time a funding offer is made.

The Financial Incentive Agreement will include details of the project activities and the project budget.

Successful applicant organisations must commence projects within 90 days of execution of the Financial Incentive Agreement.

Successful applicants will be required to execute the Financial Incentive Agreement within 10 business days of receipt, or the offer of funding will lapse.

Payment of grants will be made in instalments based on project milestones. The first payment (70% of the approved funding) will be made upon execution of the Financial Incentive Agreement and the final milestone payment (30% of the approved funding) will be paid following successful completion of the project.

Grant payments will be made upon the provision of documentary evidence that all project requirements have been satisfied, including evidence that the relevant activities have been completed, adequate project expenditure has been incurred and matching cash has been contributed by all committed parties.

Other government funding

If your project is currently receiving funding support from other agencies including but not limited to local government, Queensland Government or federal government grant or reimbursement programs, you cannot apply for further funding for the project.

You can apply if you have previously received any Queensland Government funding (other than previous Go Global Export Program funding received in the same financial year), for a separate project or another purpose. However, your cash contribution cannot be sourced from any existing Government grant funding or reimbursement scheme.

Matched cash contributions

Applicants are required to make a 1:1 matched cash contribution to the project that is equal to or greater than the value of the grant funding sought. For example:

  • If you are seeking a grant of $2,500, you would be required to contribute a minimum of $2,500 in cash to the project.
  • If you are seeking a grant of $25,000 you would be required to contribute a minimum of $25,000 in cash to the project.

Your cash contribution can be used to cover any eligible project costs. Eligible project costs are costs that are specific to the project (ie excluding any business as usual costs) and are actual incurred costs with a transaction taking place that directly supports the proposed project.

Applicants can include the following as their 1:1 matched cash contribution:

Micro Export Grant
  • eligible project costs incurred up to three months prior to the date of application.
  • eligible project costs incurred from date of application (note – any costs incurred prior to funding approval is at the applicant’s own risk, with no guarantee of the applicant’s application for funding being successful).
Macro Export Grant
  • eligible project costs incurred from date of application (note – any costs incurred prior to funding approval is at the applicant’s own risk, with no guarantee of the applicant’s application for funding being successful).

Matched funding eligible costs

In-kind costs and non-cash contributions are not considered eligible for matched funding requirements.

Matched funding sources

Applicants can source cash contributions internally or from investors, customers or business partners. Cash contributions cannot be sourced from any existing Government grant funding or reimbursement scheme. You are required to provide evidence of all cash contributions with your application.

How the funding will be provided

Funding is paid in instalments throughout the lifetime of the project. The first payment of 70% of the program funding will be made following execution of the Financial Incentive Agreement between the recipient and the Queensland Government, evidence of any expenditure to date, and a valid tax invoice being produced. The second and final payment of 30% of the program funding is made following the submission of a satisfactory final report detailing the outcomes of the project, and providing evidence of expenditure of the full value of the program funding awarded.

Where the funding should be spent

It is expected that, wherever possible, the grant funding will be spent within Queensland, ie if you are purchasing goods or services that are available in Queensland, it is expected that you would purchase them from within Queensland.

Only international/interstate expenditure that is a prerequisite to ensure successful completion of the project is acceptable.

Privacy

The Queensland Government collects and collates information from the application form to assess applications for the program. Only authorised departmental officers and approved grant assessors have access to this information.

Applicants should note that broad details of successful proposals, agreed outcomes, progress and the level of funding awarded may be published by the Queensland Government. Some information may be used to promote funded projects.

Your personal information will not be disclosed to any other third party without your consent, unless required by law or for the purposes of Information Privacy Act 2009.

For audit purposes, the Queensland Government is required to retain the applications and other supplied supporting material.

The provisions of the Right to Information Act 2009 apply to documents in the possession of the Queensland Government.

Completing the application form

The Department of Innovation and Tourism Industry Development is managing the grant process on behalf of TIQ.

Receiving an “ineligible” message

The online form collects information relating to the eligibility of the applicant organisation and the proposed project. If information is entered that identifies your organisation or project as being ineligible, the form will flag this.

Should you receive an ‘ineligible’ message on the form, check the information you have entered is correct. If it is correct, you are strongly advised not to proceed with completion of the application form.

If this occurs, contact us.

All applications received will be checked for eligibility and any organisations and/or projects found to be ineligible will not be considered for funding.

Project budget

The application form will include a budget table to complete, to include:

  • eligible expenditure items
  • supplier names
  • amount of Go Global Export Program funding attributed to each item
  • amount of applicant matched cash contribution attributed to each item.

The application form will also include a separate table where applicants can report any ineligible direct project costs associated with the project. These additional costs are at the expense of the applicant and for the purposes of program funding, not included in any project totals or 1:1 matched cash contributions from applicants.

FTE counts

You must include the FTE number of all related companies when identifying your FTE count. If your company is a subsidiary or part of a group of companies the FTE count should incorporate the employees of each of the related entities. For further assistance in defining FTE please visit the Fair Work Ombudsman website.

Milestone activities and outcomes

In this section, you should set out a clear plan for executing a new sale in a new market and increasing customer up-take.

Detail the key project activities to be completed. You also need to detail the expected outcomes of these activities (ie how you will measure the success of the project at the end of the reporting period).

As a guideline, the milestone should list the key activities and outcomes for the project with listed activity, cost, and outcome expected, where possible.

You should ensure that any jobs to be created are included in your Milestones Activities and Outcomes.

It is important to be as realistic and specific as you can when completing this section; should your application for funding be successful you will be required to report actual progress and achievements against the Milestones Activities and Outcomes established in the application form.

Information about project outcomes and benefits for Queensland

The outcomes of the project should be clearly defined and quantified, as far as possible, in terms of economic and/or regional benefits.

In identifying the economic benefits of the proposed project, you should consider:

  • export revenue from the developed goods/services/processes
  • direct employment effects
  • any benefit that will be delivered to regional Queensland

Supporting documentation

The required supporting documentation is set out in the application form and includes:

  • pre-qualification by TIQ that the applicant is export ready (do not need to be currently exporting)
  • having the buyer pre-qualified as a buyer via TIQ
  • proof of proposed sale for the export of goods or services with a client in a new market
  • Macro Export Grant applicants providing an interim profit and loss statement and balance sheet as at the date of application (indicating the organisation’s ability to meet the 1:1 matched cash funding requirement).

Changes to your application

You cannot revisit your application after lodging it, but you must inform TIQ of any changes which may affect your eligibility.

Further information

Contact your local Trade and Investment Queensland office.

North Queensland
Roger Kaus
Principal Trade and Investment Officer
Tel: +61 7 4758 5002
Mob: +61 419 729 905
Email: roger.kaus@tiq.qld.gov.au

Vic O’Keefe
Principal Trade and Investment Officer (TradeStart Advisor)
Tel: +61 7 4758 5003
Mob: +61 418 322 971
Email: vic.okeefe@tiq.qld.gov.au

Mackay, Isaac and Whitsunday Region
Howard Hayes
Principal Trade and Investment Officer
(TradeStart Advisor)

Tel: +61 7 4898 6807
Mob: +61 428 774 395
Email: howard.hayes@tiq.qld.gov.au
Central Queensland
John Williams
Principal Trade and Investment Officer
Tel: +61 7 4848 4701
Email: john.williams@tiq.qld.gov.au
Wide Bay–Burnett
Brett Tucker
Principal Trade and Investment Officer
Tel: +61 7 4326 3901
Mob: +61 409 584 868
Email: brett.tucker@tiq.qld.gov.au

Diane Anstee
Principal Trade and Investment Officer (TradeStart Advisor)
Tel: +61 7 4326 3902
Mob: +61 427 436 872
Email: diane.anstee@tiq.qld.gov.au

Darling Downs and South West
Julie McKerrow
Principal Trade and Investment Officer (TradeStart Advisor)
Tel: +61 7 4591 7501
Mob: +61 467 721 542
Email: julie.mckerrow@tiq.qld.gov.au

Bronwyn Warfield
Principal Trade and Investment Officer
Tel: +61 7 4616 7336
Mob: +61 418 783 404
Email: bronwyn.warfield@tiq.qld.gov.au

Sunshine Coast
Ross Tilly
Principal Trade and Investment Officer (TradeStart Advisor)
Tel: +61 7 5413 7501
Mob: +61 403 580 016
Email: ross.tilly@tiq.qld.gov.au

Kelly Lambert
Project Officer
Tel: +61 7 5413 7502
Mob: +61 457 767 935
Email: kelly.lambert@tiq.qld.gov.au

Ipswich Region
Julie Mark
Principal Trade and Investment Officer
Tel: +61 7 3436 1901
Mob: +61 417 618 865
Email: julie.mark@tiq.qld.gov.au
Brisbane and Gold Coast
Call our Client Relationship Team on +61 7 3514 3147 or submit an enquiry.