Missions led by a Queensland Government Minister promote Queensland and its status as a world-class destination for investment and a source of world-class products and services. These missions are key tools in the process of helping Queensland businesses enter markets and identify business opportunities.

Trade and Investment Queensland Notes 2017–18
Target/Est.
2017–18
Est. Actual
2018–19
Target/Est.
Service area:
Trade and Investment missions
Service standards
Effectiveness measure
Overall level of satisfaction of Ministerial mission participants with the missions delivered by TIQ 1 75% 90% 75%
Efficiency measure
Cost per hour of Ministerial mission coordination 2 New measure New measure $105.00

 

Notes:

  1. This service standard measures the level of satisfaction with the timeliness and consistency of advice and services to produce an overall satisfaction result. Ministerial mission participants include Queensland Ministers, directors-general and Queensland business delegates.
  2. This is a new measure of efficiency. This service standard measures costs incurred by trade and investment missions in supporting Minister-led overseas missions. Costs include full-time equivalent salaries of TIQ Queensland-based staff, with a primary focus on the planning and delivery of Ministerial-led overseas missions and Governor visit programs, divided by the number of hours taken to deliver these services.