Key achievements

There are 22 initiatives under the Strategy.

Read on to learn about some of our key achievements so far.

Export Market Engagement Program

Establish the Emerging International Business Leaders Program (Initiative 1)

In 2019, the program was expanded and renamed the Exporter Market Engagement Program (EMEP), and Round 3 is currently underway. Due to COVID-19 the grant criteria was modified to better support exporters to complete market research activity without the need to travel.

Developing Future Leaders Program

Implement a Queensland Trade and Investment International Internship Program (Initiative 2)

With the original initiative completed, a new program, TIQ Study Queensland’s Launch U Trade Accelerator, was launched in 2020 to provide opportunities for Queensland companies and students of Queensland universities to connect over real-life international trade projects.

Client management

Establish a comprehensive case management service for exporters and investors (Initiative 3)

Now called Strategic Engagement and Client Management, this initiative has established a whole-of-government client engagement and management framework to enhance the consistency and coordination of trade and investment service delivery.

BIO 2019

Establish industry-led international trade missions (Initiative 4)

In 2019–20, TIQ has facilitated a BIO mission with Life Sciences Queensland (June 2019), a METS mission to Kazakhstan and Russia in (September 2019), and a mission to IME2019 in Kolkata in (November 2019). Further trade missions have been put on hold due to the COVID-19 pandemic.

Implement a Queensland Government Accreditation Program (Initiative 5)

In 2019, TIQ implemented a process whereby select Queensland exporters can be provided with letters of introduction tailored to suit prospective international buyers or investors in target markets. Letters may be offered to select clients through TIQ’s Strategic Engagement and Client Management program.

ASIG 2019

Enable development of Queensland business consortia (Initiative 6)

In March 2018, TIQ supported the establishment of the Australia Silver Industry Group (ASIG) business consortium, Australia’s first senior-living and aged-care consortium. ASIG has engaged in a number of overseas missions with TIQ’s support and has secured $8.6 million of export deals in its first 15 months of operation.

Alibaba training

Provide cross-border ecommerce training for SMEs (Initiative 8)

TIQ presented ecommerce training workshops with online giant Alibaba in 2017, and supported Grow with Google workshops in Brisbane and Cairns in 2019. More than 500 participants attended these sessions.


Establish a dedicated TIQ North Queensland office (Initiative 10)

TIQ opened its North Queensland office in Townsville in 2017, boosting its regional network to a total of 8 offices across Queensland and enabling more trade and investment support to be provided to Queensland businesses.

Government-LGAQ MOU

Develop a comprehensive Memorandum of Understanding between the Queensland Government and the Local Government Association of Queensland (LGAQ) (Initiative 11)

TIQ and LGAQ signed an MOU in February 2018. Through the MOU, TIQ has provided LGAQ with funding to provide Queensland local governments with trade and investment training and mentorship.

Go Global program

Develop Regional Trade and Investment Action Plans (Initiative 12)

In 2018, TIQ established regional Trade and Investment Groups (TIGs) across Queensland. With members bringing together key regional representatives such as local governments and chambers of commerce, the TIGs enable collaboration of key trade and investment issues and opportunities.

Mount Isa

Provide export and investment training for regional Queensland SMEs (Initiative 13)

TIQ has presented a workshop training program across Queensland in recent years, often in partnership with other organisations. In 2018–19, 845 participants from 489 businesses attended 40 workshops in 15 regional locations, covering a wide range of export and investment topics.

Regional business workshops

Boost the investment readiness of regional Queensland (Initiative 14)

In 2019 TIQ’s Regional Network initiated a program of 50 workshop events across Queensland with a dual trade and investment attraction focus.  These 50 workshops were shared between the Training for Regional SMEs, Regional Investment Readiness and Cross-border Ecommerce Training initiatives. 

Opening the San Francisco office

Establish a new TIQ office in North America (Initiative 15)

In 2019 TIQ relocated from Houston to new offices in San Francisco and New York, to better position TIQ’s focus on knowledge industries and investment respectively.


Strengthen TIQ’s presence in Singapore (Initiative 16)

An expanded TIQ office opened in Singapore and a new trade and investment commissioner for ASEAN was appointed in 2018.

TIQ's Jakarta office

Strengthen TIQ’s presence in Jakarta (Initiative 17)

An expanded TIQ office opened in Jakarta in 2018. The new premises in Jakarta’s CBD include better facilities for Queensland businesses visiting Indonesia, and more room for additional TIQ staff members to promote Queensland in this key export market.

Queensland-India Trade and Investment Strategy 2018–2023

Develop country-specific trade and investment strategies (Initiative 18)

The first country-specific strategy, the Queensland-India Trade and Investment Strategy 2018–2023, was launched in November 2018 in Bengaluru (Bangalore) by the  Hon. Kate Jones MP. It commits to delivering 22 activities over 5 years to strengthen trade and business ties between Queensland and India and build the capability of Queensland SMEs to engage with India.

Overseas offices

Conduct a comprehensive review of Queensland’s international operations (Initiative 19)

In 2019 TIQ completed an internal review of its international office network. The timing of implementing recommendations of the review will be re-considered given impacts of COVID-19. 

Queensland prospectus

Develop a Queensland Prospectus for international investors (Initiative 20)

The prospectus was published in 2017 and has been used to promote Queensland internationally through TIQ’s overseas offices. With the commencement of the new Investment Team at TIQ headed by Queensland’s Global Investment Commissioner Ross Buchanan, priority activities will be incorporated into investment materials used into the future. 

Online services

Provide a better customer experience through enhanced digital services (Initiative 21)

TIQ is identifying future efficiencies to be achieved through its online services to enable improved client-focused messaging.

Taste of Queensland - Food and Hotel Asia Trade Mission 2018

Implement Queensland showcase events in international markets (Initiative 22)

TIQ has coordinated several showcase events both in Queensland and overseas since the commencement of the Strategy.