December 2018

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Typefi software: changing the world from the Sunshine Coast

Sunshine Coast company Typefi has changed the face of global publishing – and once more been recognised for this achievement at the Premier of Queensland’s Export Awards 2018.

The Typefi team

The Typefi team.

Sunshine Coast company Typefi has changed the face of global publishing – and recently been recognised for this achievement at the Premier of Queensland’s Export Awards 2018.

Typefi won the Small Business category at the awards, a repeat of its success in 2016 when it won the same award at both state and national levels.

Typefi develops and sells automated publishing software, which dramatically reduces editing and layout time and publishes automatically into multiple formats for print, web and tablet.

Typefi CEO Chandi Perera said the company’s software was much sought-after by major organisations around the world, and most of Typefi’s business was overseas.

‘Our first major Australian customer was Lonely Planet in 2006,’ he said.

‘They are still one of our biggest customers, but these days over 90% of Typefi’s revenue comes from exports.

‘We have a lot of international organisations amongst our clients, including the International Organization for Standardization, the International Monetary Fund, the World Health Organization, the World Trade Organization, the International Atomic Energy Agency, the International Telecommunication Union, and the World Meteorological Organization.’

Mr Perera said that moving into exports had been a logical financial decision for Typefi.

‘Very early in the start-up process we realised that the Australian market was too small to sustain the business profitably,’ he said.

‘In the software business, you incur 95% of product development and production costs long before you get your first customer.

‘We knew very early on that to make our production costs back and make a profit we needed customers outside Australia.’

He said that winning export awards had delivered real benefits for both marketing and morale.

‘We have very few customers in Australia, and have little brand recognition here in the government or corporate space, even though we have strong brand recognition in the US and European government sectors,’ he said.

‘Winning the Premier of Queensland’s Export Award and the Australian Export Award for Small Business in 2016 helped us get our brand into the Australian government sector.

‘More importantly, it served as a strong validation and morale boost for our team to know what we are doing is good practice.’

To learn more about Typefi’s secrets for international success, read the full interview with Chandi on TIQ’s Medium webpage.

You can also see the full list of Queensland winners for 2018 on the Premier of Queensland’s Export Awards website.

Supporting exporters is a major goal of the Queensland Trade and Investment Strategy 2017–2022.

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$300m expansion for Townsville’s Sun Metals Zinc

A $300 million investment by Korea Zinc Company will fund a major expansion of the Sun Metals Zinc Refinery just outside of Townsville, increasing zinc production and creating hundreds of new jobs.

A $300 million investment by Korea Zinc Company will fund a major expansion of the Sun Metals Zinc Refinery just outside of Townsville, increasing zinc production and creating hundreds of new jobs.

Korea Zinc will make the investment via its Australian subsidiary Sun Metals Corporation (SMC), which operates a number of enterprises in the Townsville region, including the zinc refinery and a co-located solar farm.

Announcing the news on 7 December, Premier Annastacia Palaszczuk said the expansion would create new jobs both during and after construction.

‘The expansion is expected to support an estimated 350 jobs during construction, and there will be around 100 additional permanent refinery and logistic workers once operational,’ she said.

‘Zinc production will increase from around 220,000 to 270,000 tonnes per year, which is great news for North Queensland and Sun Metals Corporation.’

Sun Metals CEO Mr Yun Choi said that the company had worked closely with the Queensland Government to make the expansion possible.

‘SMC has consistently said the key to making today’s announcement was working out logistics around port access and access to the road network,’ he said.

‘Thanks to the leadership of the Premier, those issues have now been resolved.’

In August this year, Sun Metals also opened a 125-megawatt solar farm at the refinery site, which is located 15km south of Townsville.

Energy generated by the solar farm will help to power the expanded refinery.

The refinery expansion project was confirmed during the Premier’s trade mission to Korea in early November.

The project is scheduled to begin immediately, and is likely to be completed by the first half of 2021.

Increasing investment in Queensland is a key target of the Queensland Trade and Investment Strategy 2017–2022.

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Queensland’s RedEye raises $10m to scale globally

Queensland tech company RedEye has raised $10.4 million from private and public investors in a second round of fundraising that will be used to scale the business globally, driven by strong demand in Australia, New Zealand and the USA.

Wayne Gerard

RedEye CEO and co-founder Wayne Gerard.

Queensland tech company RedEye has raised $10.4 million from private and public investors in a second round of fundraising that will be used to scale the business globally, driven by strong demand in Australia, New Zealand and the USA.

Established in 2012, RedEye offers cloud and mobile-based solutions for companies that own and operate critical infrastructure, including the world’s only purpose-built digital solution for managing engineering drawings and associated documents.

The Series B funding will be led by US company Energy Innovation Capital (EIC), with substantial investment also from the Queensland Government’s Business Development Fund.

EIC Managing Partner George Coyle said RedEye was addressing an unmet need in the market and had strong export prospects.

‘RedEye have developed Software as a Service (SaaS) solutions for the full asset management lifecycle rather than just the design and construction phase,’ he said.

‘I’m excited to partner with RedEye to help scale in the United States and beyond.’

Announcing the new investment, RedEye CEO and co-founder Wayne Gerard said the company had taken its time to find an investor with the right focus and market presence.

‘We consciously decided not to rush this round,’ he said.

‘Instead we took the time to find the right international investor that had the skills and network to help us achieve our ambitious growth goals, particularly in the US.

‘We’re excited about EIC’s deep domain expertise in enterprise SaaS as well as their experience within our target industries.’

RedEye currently employs 70 people across its Brisbane, Nevada and Manila offices, and expects the new injection of funds will help to double that team over the next two years.

TIQ has worked with RedEye in multiple international markets, and particularly in supporting their export journey to the USA.

The Business Development Fund is a key plank of the Queensland Government’s Advance Queensland initiative, which supports programs that drive innovation and help to raise the state’s profile as an attractive investment destination.

Supporting emerging exporters in the start-up sector is also one of the actions included in the Queensland Trade and Investment Strategy 2017–2022.

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Chinese appetite for Western menu grows

Queensland beer, brownies and mud crabs were just some of the treats on the menu when 9 Queensland businesses headed to China’s leading food and beverage trade show recently.

Bargara Brewing Company at Taste of QueenslandQueensland beer, brownies and mud crabs were just some of the treats on the menu when 9 Queensland businesses headed to China’s leading food and beverage trade show recently.

The businesses were part of TIQ’s China Trade Mission 2018, which included exhibiting at this year’s Food and Hotel China (FHC) trade show in Shanghai.

FHC is the leading trade show for international companies looking to introduce products into the Chinese market, attracting thousands of buyers and distributors each year.

Mission leader and TIQ Food and Agribusiness Business Manager, Geoff Goh, said the Queensland businesses were able to promote their products at FHC and at 2 more well-attended showcase events in south-west China.

‘At Food and Hotel China, our exhibitors displayed their products on the Taste of Queensland stand and participated in more than 65 meetings with Chinese buyers that TIQ arranged for them,’ he said.

‘We then travelled on to Chengdu and Chongqing in south-west China for 2 more showcase events that TIQ organised exclusively for Queensland businesses to meet with local buyers and distributors.

‘These were really successful, with more than 75 buyers attending in Chengdu and more than 120 in Chongqing.

‘Our Chinese visitors told us there’s strong demand for imported premium food and beverage products, and growing demand among younger and more travelled Chinese for Westernised foods, which have a certain prestige.’

Mr Goh said that all 9 companies were already exploring strong leads resulting from the mission.

‘At this stage, 2 deals have already been made by our exhibitors and I expect more in the next 3 months,’ he said.

‘We currently have 2 companies following up on possible orders from high-end hotel chains, and others speaking to convenience stores, importers and food-services companies.

‘All these Queensland businesses are relatively new to China, and it’s great that we’ve been able to put them in touch with the right Chinese partners to move them closer to export deals in this massive market.’

China is the state’s largest market for merchandise exports, buying $902 million worth of food and beverage products from Queensland in 2017–18.

FHC 2018 ran in Shanghai from 13 to 15 November, with the south-west China showcase events held over the following week.

TIQ’s China Trade Mission 2018 was the fourth international showcase event held as an initiative of the Queensland Trade and Investment Strategy 2017–2022.

Queensland businesses joining the TIQ China Trade Mission 2018

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Rocky–Singapore aquaculture connections

A Rockhampton delegation travelled to Singapore recently to speak to potential investors about aquaculture opportunities in the Rockhampton Region.

Rockhampton aquaculture delegation in SingaporeA Rockhampton delegation travelled to Singapore recently to speak to potential investors about aquaculture opportunities in the Rockhampton region.

Led by Councillor Tony Williams from Rockhampton Regional Council, the delegation also included representatives from local aquaculture businesses, CQUniversity and the Queensland Department of Agriculture and Fisheries.

The delegation took the opportunity to meet with Enterprise Singapore and with Surbana Jurong – a government-owned urban and infrastructure consulting firm – as well as visiting aquaculture sites, seafood-processing centres and major retail operations.

They were supported during their visit by local staff from TIQ’s ASEAN office and Austrade Singapore, who met the delegation and accompanied them to key meetings.

As well as promoting potential aquaculture sites in the Rockhampton region, the delegation showcased the region’s ability to meet the supply-chain requirements of major aquaculture operations.

Rockhampton Region Mayor Margaret Strelow said Council was making a concerted effort to encourage new investment in the local aquaculture industry.

‘Behind the scenes, Advance Rockhampton, our in-house Economic Development team, is laying the foundations and strengthening our connections with South-East Asia to explore, promote and secure investment opportunities in our region,’ Mayor Strelow said.

‘An example of this is our relationship with Surbana Jurong, with whom Council built a relationship through a trade mission to Singapore in 2016.

‘The company then reciprocated a visit to our region earlier this year where we had further opportunity to promote our untapped potential.’

Surbana Jurong and Enterprise Singapore are expected to visit Rockhampton again in 2019 to explore aquaculture sites in the region.

An invitation-only Australia-Singapore aquaculture conference is also scheduled to be held in Rockhampton on 8 May 2019.

South East Asia is identified as a priority export market in the Queensland Trade and Investment Strategy 2017–2022, and TIQ recently opened an expanded Singapore office in order to better support Queensland business in the ASEAN region.

The Rockhampton aquaculture delegation was funded by a grant from the Australian Government through the Department of Foreign Affairs and Trade.

If you would like more information on aquaculture opportunities in the Rockhampton region, please email Wade Clark, Aquaculture Portfolio Lead at Advance Rockhampton.

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Core Resources brings home Australian export award

A Queensland company helping to create a more sustainable mining future has been proclaimed Australia’s best exporter in the minerals sector.

A Queensland company helping to create a more sustainable mining future has been proclaimed Australia’s best exporter in the minerals sector.

Brisbane-based Core Resources took out the Minerals, Energy and Related Services Award at the Australian Export Awards in late November.

The company provides testing, engineering and site services to the global mining industry, with an emphasis on clean-process technology, remediation, and more sustainable long-term mining practices.

Core’s export sales have grown 5-fold in the past 2 years, with exports now making up 60% of the company’s sales.

Key overseas markets are in South East Asia, Central Asia, Europe, Africa and South America.

Core’s Chairman Jonathan Loraine said the multi-award winning company owed its export success to three main factors.

‘First, we have unique products and services that are internationally competitive,’ he said.

‘Second, being an Australian supplier is a big positive; Australia is recognised as a world leader in METS [mining equipment, technology and services] and clients will actually seek us out because of that.

‘Third, I do think that winning awards lends us a credibility and prestige internationally.’

Mr Loraine said that winning their category at the Australian Export Awards was a great honour.

‘We were absolutely thrilled when they read out our name,’ he said.

‘It was a very strong field, very competitive, and it was a very pleasant surprise on the night.’

Mr Loraine said the company was looking forward to another busy year helping clients achieve their goals.

‘We have clients around the world using our products and we’re looking forward to progressing their projects and seeing them succeed,’ he said.

‘Their success is our success.’

The Australian Export Awards were held on 27 November in Canberra, where all national winners were announced.

Nominees for the national awards came from state and territory competitions held earlier this year, including the Premier of Queensland’s Export Awards.

The mining equipment, technology and services (METS) sector is identified as one of Queensland’s emerging export strengths in the Queensland Trade and Investment Strategy 2017–2022.

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Creating smarter ‘silver’ cities in Asia

Queensland aged-care businesses were in Hong Kong in November to attend a major conference on building smarter cities to meet the needs of an increasingly ‘silver’ (senior) population.

Australian Silver Industry Group pavilionQueensland aged-care businesses were in Hong Kong in November to attend a conference on building smarter cities to meet the needs of an increasingly ‘silver’ (senior) population.

The Australian Silver Industry Group, a Queensland consortium of aged-care providers, was in town for an international conference on ‘Building a Smart and Liveable City for an Ageing Community’.

The conference, organised by the Hong Kong Housing Society, heard from aged-care experts from Hong Kong, China, Japan and Europe.

All speakers emphasised the importance of cities being accessible and liveable for both young and older residents, incorporating technology and design to enhance safety and convenience.

They also advocated for the concept of ‘ageing in place’ (allowing older people to age at home or in their communities) to help economies manage the growing pressures of fast-ageing populations.

Queensland Trade and Investment Commissioner for Hong Kong Julie-Anne Nichols said the region was ramping up its planning to meet the challenges of an ageing population.

‘Like many other places, Hong Kong is facing the health, housing and social challenges of an ageing population,’ she said.

‘In fact, in 2017, Hong Kong residents were officially declared the world’s longest-living population, with an average lifespan of 87.32 years for women and 81.24 years for men.

‘By 2043, close to 36% of Hong Kong’s population is expected to be 65 years or above, and 10% will be aged 85 years and above.

‘Queensland aged-care providers are ideally positioned to bring their expertise to the Hong Kong market to meet this emerging need.’

The Australian Silver Industry Group is a consortium made up of 7 Queensland companies with expertise ranging from designing, building and managing aged-care facilities to telehealth and nutrition.

The consortium members continued to meetings in Beijing and Guangzhou after attending the Hong Kong conference.

The Australian Silver Industry Group was brought together by TIQ in early 2018 as an initiative of the Queensland Trade and Investment Strategy 2017–2022.

Consortium members participated in a previous TIQ mission to China earlier this year, while a delegation of aged-care managers from Hong Kong and China came to Queensland in June.

Members of that Asian delegation are now working with the Australian Silver Industry Group to procure Queensland products and services.

Members of the Australian Silver Industry Group

 

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Expanded TIQ ASEAN office in Singapore

An expanded TIQ ASEAN office has opened in Singapore, strengthening Queensland’s trade presence in the strategically located island state.

Tom Calder and Kate Jones

The Honourable Kate Jones, Minister for Innovation and Tourism Industry Development and Ministerial Champion for International Education, and Tom Calder, Queensland Trade and Investment Commissioner – ASEAN, at the official opening of TIQ’s expanded Singapore premises.

An expanded TIQ office has opened in Singapore, strengthening Queensland’s trade presence in the strategically important ASEAN region.

With larger premises and 5 specialist staff including a new Queensland Trade and Investment Commissioner for ASEAN, the expanded office provides a gateway to the 10 ASEAN member nations.

The new premises were officially opened on 23 November by Minister for Innovation and Tourism Industry Development and Ministerial Champion for International Education Kate Jones, who was in Singapore on the first leg of a 7-day trade mission to Singapore and India.

‘ASEAN countries are Queensland’s fifth-largest export market for merchandise,’ she said.

‘This is a huge market and it’s only growing in the future.

‘Singapore is the epicentre of new opportunity in this region – that’s why it’s so important that we have a strong presence here.’

Ms Jones said Queensland’s merchandise exports to the Association of Southeast Asian Nations (ASEAN) region were valued at $4.8 billion in 2017–18.

The new Queensland Trade and Investment Commissioner for ASEAN Tom Calder said export opportunities in the ASEAN region were as varied as the ASEAN nations themselves.

‘ASEAN has 10 member nations – Singapore, Malaysia, Indonesia, Thailand, Vietnam, the Philippines, Cambodia, Laos, Brunei and Myanmar – which are very diverse,’ he said.

‘For example, you have globally connected economies like Singapore, which is a regional investment and operational hub, and then an economy like Cambodia, which is continuing its economic development from a much earlier stage.

‘However, both markets are opportunities in their own right, and economies like Cambodia might even offer better prospects in some sectors as they try to “leapfrog” into adopting new technologies in areas such as FinTech, rather than following the same progression as other economies.’

Mr Calder said some sectors offered opportunities right across the ASEAN region.

‘Smart Cities is an area where Singapore appears to currently be taking the lead on behalf of ASEAN and attempting to diffuse some expertise regionally, and I hope this is an area where we can connect them with Queensland expertise.

‘Another logical area would be vocational education and training, given nearly all ASEAN economies are looking to develop a skilled workforce to underpin industry attraction and development.’

Queensland sold more than $620 million worth of goods to Singapore last financial year, making it the state’s 16th largest goods export market.

As a global financial centre and tech-hub, Singapore also presents major opportunities to attract investment into the growing Queensland knowledge economy.

TIQ’s Singapore office was expanded as an initiative under the Queensland Trade and Investment Strategy 2017–2022.

Mr Calder took up the role of commissioner earlier this year.

November 2018

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Queensland-India Trade and Investment Strategy launched

Trade and business ties between Queensland and India are set to be strengthened with the launch of the Queensland-India Trade and Investment Strategy.

Gitesh Agarwal, Kate Jones and KJ George

Queensland Minister for Innovation and Tourism Industry Development Kate Jones (centre) launches the Queensland-India Trade and Investment Strategy in Bengaluru with KJ George, Minister for Large & Medium Scale Industries, IT and BT, Science and Technology in the Government of Karnataka (far right), joined by Queensland Trade and Investment Commissioner for India, Gitesh Agarwal (far left).

Trade and business ties between Queensland and India are set to be strengthened with the launch of the Queensland-India Trade and Investment Strategy.

The Queensland-India Trade and Investment Strategy 2018–2023 aims to deliver a $1.5 billion trade boost to the state’s economy and make it easier for Queenslanders to do business in India.

Launching the new strategy in Bengaluru (Bangalore) on 28 November, Minister for Innovation and Tourism Industry Development Kate Jones said India was a key market for Queensland exports.

‘India is Queensland’s third-largest merchandise export market,’ she said.

‘That’s why it’s crucial we have a tailored trade and investment strategy to build our successes in this market.

‘New data released today shows with this strategy, we can expect to boost exports to India by 15% over the next 5 years – that’s a $1.5 billion injection to the state’s economy.’

Ms Jones announced the Queensland-India strategy while on a trade mission to India, saying that it would boost the economies of both Queensland and India through trade and investment activities.

The strategy commits Queensland and India to working in partnership to:

  • elevate the profile of the Queensland-India relationship
  • build business capacity
  • develop market intelligence
  • foster relationships between businesses in Queensland and India
  • facilitate collaborative projects.

Queensland’s implementation of the new strategy will be supported by TIQ India, led by Queensland Trade and Investment Commissioner Gitesh Agarwal.

In 2017, Queensland sold more than $9.4 billion of goods to India, a 34% increase on the previous year and more than 60% of Australia’s total exports to India.

India is also Queensland’s second-largest source of international students, and a growing source of inbound tourists, with around 76,000 Indian holiday-makers heading to Queensland last year.

The Queensland-India Trade and Investment Strategy is the first country-specific trade and investment strategy developed as part of the Queensland Trade and Investment Strategy 2017–2022.

If you’d like advice or support to export your product to the Indian market, connect with TIQ today.

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Queensland on show at Japan’s World Robot Summit

More than 40,000 people flocked to the World Robot Summit in Tokyo recently to see the latest in robot tech, including products developed by star performers from Queensland’s robotics sector.

Mackenzie Jackson from Conpago

Conpago founder Mackenzie Jackson at the World Robot Summit in Tokyo. Congapo develops tech products to connect older people to family, carers and the community.

More than 40,000 people flocked to the World Robot Summit in Tokyo recently to see the latest in robot tech, including products developed by star performers from Queensland’s robotics sector.

TIQ and QUT Bluebox hosted a booth at the summit, which featured Queensland robotics businesses.

Robotics teams from Queensland schools and from the QUT Bluebox Robotics Accelerator program also attended.

The theme for this year’s summit was ‘Robotics for Happiness’, with a focus on the potential for collaboration between humans and robots in the future.

Eight Queensland robotics businesses attended, displaying a wide range of robotics applications, including drones, humanoid assistants, plant automation robots and educational desktop bots.

Queensland Trade and Investment Commissioner for Japan Tak Adachi said the event, which was organised by the Japanese Government, highlighted Japan as a world centre for robotics.

‘The summit was a unique opportunity to showcase Queensland’s robotics sector to some of the world’s leading robotics firms, buyers and researchers,’ he said.

‘We also organised a site visit program that gave Queensland delegates quality time with major users of robotics such as Softbank, Yaskawa Electronics and UD Trucks.’

Mr Adachi said TIQ Tokyo staff would pursue connections made at the summit to create opportunities for innovative Queensland companies.

Queensland school students also did the state proud at the event, with Merrimac State High School bringing home a swag of awards for coding and documentation in the World Robot Competition Junior Challenge Trial Competition.

The World Robot Summit was held in Tokyo from 19–21 October, with the next summit planned to coincide with the Tokyo 2020 Olympics.

Advanced manufacturing and knowledge industries are identified as emerging export strengths in the Queensland Trade and Investment Strategy 2017–2022.

QUEENSLAND ROBOTICS COMPANIES ATTENDING:

Queensland companies attending the World Robot Summit with TIQ were:

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